Commerce Hub

The Commerce Hub is the starting point for the commerce side of Structurell. It shows how many online stores you have connected, lists the most recent ones, and flags setup that still needs doing. You'll find it under Strengthen → Commerce → Commerce Hub.

Before you start

The Commerce Hub only appears in the navigation if your subscription includes Commerce, the subscription is active, and your role lets you view the Commerce overview. If you can't see it, ask a subscription administrator to check your package on Package and add-ons and your permissions on Users, teams, groups and permissions.

The hub reads from your commerce connections. A commerce connection links Structurell to an online store, such as a Magento store, and is allowed to read store information. Connections are added by a subscription administrator under Account → Organisation → Connections. See Connecting a provider for the steps.

What you'll see

The Commerce Hub is an overview page made up of a few parts. Which parts you see depends on your permissions.

• Commerce connections: a summary card counting your enabled commerce connections. It is highlighted as a warning when the count is zero.
• Setup tasks: if you're allowed to add commerce connections and none exist yet, you'll see a task called Set up Commerce connections, marked Required. When there is nothing left to do, this section reads Setup complete.
• Latest items: up to ten of your enabled commerce connections, most recently created or updated first. Each one shows its name, its platform and its status.
• Latest log entries: the most recent recorded actions for Commerce. This section only appears if you have permission to view Commerce logs.
• Recently opened: items you opened recently and can still access.

To reload everything, select the refresh button at the top of the page (its tooltip reads Refresh overview).

Getting started with the Commerce Hub

1. Open Strengthen → Commerce → Commerce Hub.
2. If the Commerce connections count is zero, ask a subscription administrator to add a connection for your store under Account → Organisation → Connections, and to make sure it is enabled.
3. Once the connection is saved and enabled, come back to the Commerce Hub and select Refresh overview. Your store should now appear under Latest items and in the Commerce connections count.

Related pages in Commerce

The Commerce Hub sits alongside the rest of the Commerce group in Strengthen:

• Products: create and manage your product catalogue. See Managing products.
• Categories: organise products into a category tree. See Product categories.
• Stock & Locations: record stock locations and review quantities. See Stock and locations.

Subscription-wide Commerce options are under Account → Settings → Commerce.

Troubleshooting

The Commerce connections count is zero

Only connections that are enabled, belong to a store platform and are allowed to read store information are counted. Check Account → Organisation → Connections to confirm the connection exists and is enabled. If a connection has stopped working, see Troubleshooting connections.

Setup tasks says Setup complete, but I have no stores

The setup task is only shown to people who are allowed to add commerce connections. If the Commerce connections count is zero, ask a subscription administrator to add one.

The page says Overview unavailable, or a section is unavailable

If the whole page shows Overview unavailable, select Try again. If one section says it is temporarily unavailable, select Refresh overview after a minute or two. If the problem continues, contact support.

I can see the page but some sections are missing

Some sections, such as Latest log entries, need extra permissions. Ask a subscription administrator if you need access.