# Structurell Help

> Guides for signing up, finding your way around the Structurell Portal and getting the most from each service.

- [Checking time left](https://docs.structurell.com/strengthen/time-left): See how much time is left on each of your projects and tasks, now and once the open tickets are done.
- [Raising and following tickets](https://docs.structurell.com/strengthen/tickets): Raise a ticket for Structurell, follow it across the board, and talk about it in its comments.
- [Stock and locations](https://docs.structurell.com/strengthen/stock-and-locations): Set up the places you hold stock and review or correct stock quantities by location.
- [Site layout](https://docs.structurell.com/strengthen/site-layout): Build reusable website headers and footers, choose defaults, and assign different layouts to specific pages.
- [Projects and timeslips](https://docs.structurell.com/strengthen/projects-and-timeslips): Follow the progress of your projects with Structurell and see the time logged against them.
- [Ticket estimates and ordering work](https://docs.structurell.com/strengthen/estimates-and-ordering): Understand the estimates Structurell puts on your tickets, and put your tickets in the order you want the work done.
- [Redirects](https://docs.structurell.com/strengthen/content-redirects): Send visitors from old or broken web addresses to the right page, and fix the missing pages your website reports.
- [Creating and editing pages](https://docs.structurell.com/strengthen/content-pages): Build your website's pages, organise them into a tree, and publish, schedule or preview your changes.
- [Writing blog posts](https://docs.structurell.com/strengthen/content-posts): Write, categorise, publish and schedule blog posts for your website.
- [Monitoring settings](https://docs.structurell.com/settings/monitoring-settings): Review recent administration activity for site monitoring, and find where each monitoring option is set.
- [Blog categories and authors](https://docs.structurell.com/strengthen/content-categories-and-authors): Organise your blog with categories and set up the authors you credit on pages and posts.
- [Commerce Hub](https://docs.structurell.com/strengthen/commerce-hub): See your connected online stores at a glance and find out what still needs setting up.
- [Managing products](https://docs.structurell.com/strengthen/catalogue-products): Create, edit, publish and send products from your Structurell catalogue to your connected stores.
- [Product categories](https://docs.structurell.com/strengthen/catalogue-categories): Build and maintain the category tree that organises your product catalogue.
- [AI content suggestions](https://docs.structurell.com/strengthen/ai-content-suggestions): Use AI to plan new pages and posts from your existing content, and to improve the page or post you're editing.
- [Social settings](https://docs.structurell.com/settings/social-settings): Find where approval for social posts is set up, and review recent Social administration activity.
- [CRM settings](https://docs.structurell.com/settings/crm-settings): Find CRM settings and manage connected email accounts, custom fields and templates, stages and scoring rules.
- [Performance insights](https://docs.structurell.com/grow/performance): Find out where to see how your marketing is performing, from lead quality for each campaign to analytics for your social campaigns.
- [Content settings](https://docs.structurell.com/settings/content-settings): Set up the websites your content is published to, including the domain, homepage, blog, search and page builder elements.
- [Chat settings](https://docs.structurell.com/settings/chat-settings): Check whether Chat is switched on, what your assistant is called and whether transcript emails are ready to send.
- [Social posts and the calendar](https://docs.structurell.com/grow/social-posts-and-calendar): Write social posts, schedule or publish them to your connected accounts, and plan your posting calendar.
- [Approving social posts before they publish](https://docs.structurell.com/grow/social-post-approval): Send a social post for publishing sign-off, approve it or request changes, and understand when sign-off is needed.
- [Social accounts and social campaigns](https://docs.structurell.com/grow/social-accounts-and-campaigns): Understand company and personal social accounts, group posts into social campaigns, write post groups and review campaign analytics.
- [Recruitment: candidates and vacancies](https://docs.structurell.com/grow/recruitment): Track candidates and vacancies in Structurell CRM, create candidates from CVs and see which candidates best match a vacancy.
- [Prospect intelligence](https://docs.structurell.com/grow/prospect-intelligence): Review evidence-backed signals about organisations, see each organisation's intelligence summary and run prospect research workflows that produce reviewable outreach drafts.
- [Pipelines and stages](https://docs.structurell.com/grow/pipelines): Understand the pipelines and stages your CRM records and deals move through, and how stage probabilities affect your spend forecast.
- [Organisations and contacts](https://docs.structurell.com/grow/organisations-and-contacts): Add and manage the organisations and people in your CRM, track their stage, record deals and tasks, and merge duplicates.
- [What Structurell is and how the Portal is organised](https://docs.structurell.com/getting-started/what-is-structurell): Find your way around the Structurell Portal, from the left navigation to the header tools.
- [Today – tasks, activities and alerts](https://docs.structurell.com/getting-started/using-today): Use the Today home page to see what needs you, and work with tasks, activities, alerts and running background tasks.
- [Your profile and notification preferences](https://docs.structurell.com/getting-started/your-profile-and-notifications): Update your name, email, language and photo, and choose how Structurell notifies you.
- [Campaign sources, landing pages and social drafts](https://docs.structurell.com/grow/campaign-sources-and-links): Add traffic sources and UTM templates to a campaign, connect its landing pages and lead forms, and draft its social posts.
- [Campaigns](https://docs.structurell.com/grow/campaigns): Create a marketing campaign, keep its details up to date, choose its target contacts and see the leads it brings in.
- [Chat conversations](https://docs.structurell.com/grow/chat-conversations): Read website chat conversations, reply to visitors and understand what each conversation status means.
- [Setting up chat widgets](https://docs.structurell.com/grow/chat-widgets-and-conversations): Set up a chat widget for your website, choose where it appears and what its assistant answers from.
- [The CRM overview](https://docs.structurell.com/grow/crm-overview): Find your way around the CRM pages in Grow and read the CRM overview, including the portfolio spend forecast.
- [Building lead forms](https://docs.structurell.com/grow/lead-forms): Build a CRM lead form with questions, scoring and consent, and connect it to your website so enquiries arrive as scored leads.
- [Reviewing and delivering leads](https://docs.structurell.com/grow/lead-generation-inbox): Review the leads your forms bring in, record your verdict, turn good leads into opportunities, email qualified leads to your team and check lead quality by source.
- [Importing and exporting a knowledge base](https://docs.structurell.com/enable/importing-and-exporting-a-knowledge-base): Download a whole knowledge base as a file, and import categories and articles in bulk from an export file.
- [Setting up two-factor authentication](https://docs.structurell.com/getting-started/two-factor-authentication): Choose between email codes and an authenticator app for two-factor authentication, and keep your recovery codes safe.
- [Using the Structurell iOS app](https://docs.structurell.com/getting-started/the-ios-app): Sign in to the Structurell iOS app, find your way around its four tabs, and set up app lock and push notifications.
- [Signing up](https://docs.structurell.com/getting-started/signing-up): Finish setting up your Structurell account from an invitation email and get into your subscription.
- [Changing or resetting your password](https://docs.structurell.com/getting-started/resetting-your-password): Change your password from your account settings, or reset a forgotten one using a secure link sent to your email.
- [Choosing and switching subscriptions](https://docs.structurell.com/getting-started/creating-or-switching-subscriptions): Understand subscriptions, choose which one to work in and switch between them from the Portal header.
- [Keeping your account secure](https://docs.structurell.com/getting-started/keeping-your-account-secure): See every sign-in protection your Structurell account has, and check your passkeys, two-factor method, sessions and remembered devices.
- [Logging in and using passkeys](https://docs.structurell.com/getting-started/logging-in): Sign in to the Structurell Portal with a passkey or your email and password, and add passkeys to your account.
- [Requesting access to a subscription and approving requests](https://docs.structurell.com/getting-started/requesting-access-to-a-subscription): Ask a subscription administrator for access when your account has no subscription, and approve requests if you are an administrator.
- [Writing and publishing articles](https://docs.structurell.com/enable/writing-and-publishing-articles): Write knowledge base articles in Markdown, publish them to your public site, and translate them into your other languages.
- [Workflows](https://docs.structurell.com/enable/workflows): Build automated workflows that start from an event or a schedule, check conditions and trigger actions in other parts of Structurell.
- [Managing findings](https://docs.structurell.com/assure-and-diagnose/managing-findings): Filter audit findings, record what you're doing about each one and track them from one audit to the next.
- [Creating a knowledge base](https://docs.structurell.com/enable/creating-a-knowledge-base): Set up a public knowledge base, choose its languages and organise it with categories.
- [Attaching a domain to a knowledge base](https://docs.structurell.com/enable/attaching-a-docs-domain): Publish a knowledge base on your own web address, such as help.example.com.
- [Troubleshooting connections](https://docs.structurell.com/connections/troubleshooting-connections): Understand connection statuses, reconnect a provider, and fix common sign-in and credential problems.
- [Notification routes](https://docs.structurell.com/connections/notification-routes): Send important subscription events, such as usage limits and website health changes, to Slack or Microsoft Teams.
- [Connecting a provider](https://docs.structurell.com/connections/connecting-a-provider): Connect Structurell to another service by signing in with the provider (OAuth) or by entering an API token or other credentials.
- [Repository audits](https://docs.structurell.com/assure-and-diagnose/repository-audits): Add a code repository, audit it on demand or on a schedule, and read the results of each audit.
- [Monitoring your sites](https://docs.structurell.com/assure-and-diagnose/monitoring): Add your websites to monitoring, read their health and response times, and get alerts when a site goes down or recovers.
- [Audits, targets and health reports](https://docs.structurell.com/assure-and-diagnose/audits-and-findings): Group a site's servers, repositories, domains and pages into an audit target, run a full health report and read the results by layer.
- [Users, teams, groups and permissions](https://docs.structurell.com/account-and-access/users-teams-groups-and-permissions): Understand how access works in Structurell, then add, edit or remove the people in your subscription.
- [Package and add-ons](https://docs.structurell.com/account-and-access/package-and-add-ons): See what your subscription includes, and change your package, add-ons and usage allowances.
- [Invites and access requests](https://docs.structurell.com/account-and-access/invites-and-access-requests): Invite someone to your subscription by email, and accept or reject requests from people who ask to join.
- [Domains](https://docs.structurell.com/account-and-access/domains): Keep one list of your organisation's domains so you can pick them when you set up websites, knowledge bases and chat widgets.
- [Assurance reviews and audit schedules](https://docs.structurell.com/assure-and-diagnose/assurance-reviews-and-schedules): Get a quick review of your monitored sites, and schedule audits of your targets with the alerts you want.
- [Server health](https://docs.structurell.com/assure-and-diagnose/assurance-health): See the health of your servers and their installed software, and work through what needs attention first.
- [The asset library](https://docs.structurell.com/assets-and-ai/asset-library): Upload, organise and reuse images, videos, PDFs and other files, and understand when a file you add to a form is kept.
- [AI settings and your AI brain](https://docs.structurell.com/assets-and-ai/ai-studio): Find your AI settings, set up the shared AI brain that keeps Structurell's AI features on-brand, and manage brain profiles.
- [Prompt templates and context fragments](https://docs.structurell.com/assets-and-ai/ai-prompt-templates): Control the instructions, model and extra guidance the AI uses when it writes the AI steps of your audits.
- [AI memory, rules and suggestions](https://docs.structurell.com/assets-and-ai/ai-memory-and-rules): Talk to the AI about your brain, review its suggestions, and manage the approved rules it follows.
- [Teams and groups](https://docs.structurell.com/account-and-access/teams-and-groups): Use groups to give the same permissions to several people, and teams to name sets of people for reviews and notifications.
- [Audit and activity logs](https://docs.structurell.com/account-and-access/audit-and-activity-logs): See who changed what in your subscription, filter the audit trail, and export it as evidence.
- [Billing](https://docs.structurell.com/account-and-access/billing): See what your subscription costs each month, what your next invoice will be, and download your invoices.
- [Access review](https://docs.structurell.com/account-and-access/access-review): Check who and what has access to your subscription, spot risky or stale access, and export the results.
- [API tokens](https://docs.structurell.com/account-and-access/api-tokens): Create, scope, edit, rotate and revoke tokens that let other systems use the Structurell API for your subscription.