**Account → Subscription → Billing** shows what you pay for Structurell and why. You can see a line-by-line breakdown of your monthly charges, an estimate of your next invoice and, if you have access, download the invoices issued to your subscription.

## Before you start

Everyone in the subscription can open **Billing**, including while the account is on hold. The **Invoices** section only appears for people who have been given access to invoices.

The Billing page is read-only. To change what you pay for, use **Account → Subscription → Package**. See [Package and add-ons](/account-and-access/package-and-add-ons).

## What the Billing page shows

The page header shows your subscription's name and status.

### Monthly billing breakdown

This table lists the billable lines that make up your monthly charges. Each line is one of:

- **Package**
- **Add-on**
- **Usage**
- **Usage upgrade**, for an allowance you've raised
- **Manual adjustment**

For each line you'll see the **Item**, **Type**, **Quantity**, **Unit amount**, **Monthly amount** and **Status**.

If you see "No itemised billing lines yet.", your next invoice estimate is available but the individual lines haven't been generated for your subscription yet.

### Next invoice

This panel shows:

- the estimated amount of your next invoice
- the next billing date, as "Next billing:" followed by the date
- your **Current monthly total**
- your billing **Status**

## Download invoices

If you have access to invoices, the **Invoices** section lists the invoices issued for your subscription, newest first.

- To download one invoice, select **Download** on its row. It's saved as a PDF.
- To download several, select them in the list and choose **Download** under **Processing** in the bulk actions.

The list can include draft invoices that are still being checked before they're issued, for example after a mid-month upgrade. See [Package and add-ons](/account-and-access/package-and-add-ons) for how changes are billed.

## Payment details

The Billing page doesn't show or change payment methods.

## Troubleshooting

- **The page shows "An error has occurred".** Select **Refresh** to try loading your billing details again.
- **You can't see the Invoices section.** Ask a subscription administrator to give you access to invoices.
- **A download fails.** Try again. Structurell shows an error message if the invoice file can't be produced.
- **You don't recognise a charge.** Open **Account → Subscription → Package** and select **View all** under **Recent changes** to see what changed, when, and who made the change.

## Related articles

- [Package and add-ons](/account-and-access/package-and-add-ons)